Today, DC911 protects life and property by operating a world-class public safety communications system and by coordinating and managing emergency situations. T1 uplink allows the ECC to send and receive data from the National Crime Information Center (NCIC) as well as State and other entities throughout the Indiana. Delco Dispatch provides up to the second emergency response information to EMTs, firefighters, and paramedics directly from the Delaware County. Each position is equipped with six PLANAR 20-inch flat screens with added touch-screen capabilities. The center is also equipped with Teletypewriter (TTY), as used by the hearing impaired to read voice communications converted to text.Įight workstations are equipped with a high-end radio switch allowing all public safety agencies to communicate or create an audio bridge for patching communications during a crisis. The ECC utilizes language interpretation services that can interpret more than 140 languages in the event a 911 is received and the operator encounters a language barrier. Approximately 350,000 calls are processed annually through the communications center.
#Delco dispatch software
GPS mapping software allows the ability to track the location of 911 callers via landlines or GPS capable devices. New World Computer Aided Dispatch (CAD) software enables personnel to display stored or current information and connect externally to state and federal databases. The center operates a world-class voice and data radio system, providing police and EMS/Fire personnel on the street, valuable information to help them respond quickly to emergency situations. The ECC provides complete communications capabilities for all police, fire, medical, city and county emergency agencies. Equipped with three, wall mounted LCD screens displaying situational awareness applications the center was designed for command and control purposes. The Emergency Communications Center (ECC) is the county's central command post to manage and coordinate major events and emergency responses.
The citizens of Delaware County are provided quick access to emergency services by a team of 38 personnel. Communications personnel also dispatch Police, Fire, and Emergency Medical Services for the city of Muncie and rural areas of Delaware County. About the Delaware County Emergency Communications Centerĭelaware County Emergency Communications Center, also known as, Delaware County E911, operates 24 hours a day, seven days a week and is responsible for answering all 911 and non-emergency calls for the citizens of Delaware County, Indiana.
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